Política de reembolso

Refund Policy

No Returns or Refunds

At LÜMÉSKIN, all sales are final. We do not accept returns or offer refunds on any products.

Why We Have This Policy

Due to the nature of skincare products and hygiene considerations, we cannot accept returns of opened or used items. To maintain the highest quality and safety standards for all our customers, we do not process returns or exchanges.

Before You Purchase

We encourage you to carefully review product descriptions, ingredients, and usage instructions before placing your order. If you have any questions about our products, please contact us before purchasing.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery at lumeskinshop@gmail.com. We will review your case and, at our discretion, may offer a replacement or resolution.

Contact Us

If you have any questions about this policy, please reach out to us at lumeskinshop@gmail.com